Welcome to My Pack Pro Ltd. By accessing or purchasing from our website (www.mypackpro.co.uk), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site or placing any orders.
1. General Information
My Pack Pro Ltd (“we,” “our,” “us”) supplies packaging products and related goods to business customers.
By using this website or placing an order, you confirm that you are acting in the course of a business unless otherwise agreed.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. The latest version will always be available on this page.
2. Registration and Account
To access our pricing and place orders, you may be required to create an account.
You are responsible for:
- Maintaining the confidentiality of your login details
- Ensuring that all information provided is accurate and up to date
We reserve the right to suspend or terminate accounts where misuse, fraudulent activity, or false information is suspected.
3. Orders and Acceptance
All orders are subject to acceptance and availability.
Submitting an order does not constitute a binding contract until:
- An order confirmation is issued, or
- The goods have been dispatched
We reserve the right to refuse or cancel any order if:
- A product is out of stock or discontinued
- There is an error in pricing or product information
- The order appears fraudulent or not for legitimate use
4. Pricing and Payment
- All prices are listed in GBP (£) and exclude VAT unless stated otherwise
- Prices may change without prior notice
Accepted payment methods include:
- Credit/Debit Card
- Bank Transfer
- Approved Trade Account
Failure to meet payment terms may result in:
- Order delays
- Suspension of services
- Additional charges
5. Delivery
Delivery times are estimates and may vary depending on stock availability and location.
We aim to dispatch goods promptly; however, we are not liable for delays caused by couriers or events outside our control.
Risk of loss or damage passes to you once goods are delivered to your specified address.
6. Returns and Refunds
Returns are accepted only for faulty or damaged goods reported within 7 days of delivery.
- All returns must be authorised in advance
- Unauthorised or late returns may be refused
7. Product Information
We make every effort to ensure that product descriptions, images, and specifications are accurate. However, minor variations may occur.
We shall not be held liable for errors or omissions in product listings.
8. Warranty
Products are covered by the manufacturer’s standard warranty where applicable.
All warranty claims are subject to inspection and approval.
9. Limitation of Liability
To the fullest extent permitted by law, My Pack Pro Ltd shall not be liable for indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount paid for the goods.
10. Intellectual Property
All website content remains the property of My Pack Pro Ltd and may not be reproduced without permission.
11. Privacy and Data Protection
Your personal data is processed in accordance with our Privacy Policy.
12. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
13. Contact Information
My Pack Pro Ltd
Unit 8, Hendham Vale Industrial Estate
Crumpsall Manchester
United Kingdom
M8 0AD
Email: info@mypackpro.co.uk
